Q & A

Q:  Do we need to provide anything?
A: No, we will provide the utensils, flatware, and all paper products.
 
Q:  Do we need to sign a contract?
A: No. Your email confirmation will serve as the contract.
  
Q:  Do you require a deposit?
A: We do not require a deposit. We do expect to be paid in full at the conclusion of your event.
  
Q:  Is a gratuity automatically added to my bill?
A: We do not automatically add gratuity to your bill. Most people tip 15-20%, but we leave that decision to your discretion.
  
Q:  What forms of payment do you accept?
A: We accept: Cash, Checks, and all major Credit Cards

Q: Can each of my guest pay you?
A: No. We are not set up for individual payment. We need to settle up with one person at the conclusion of the event.
  
Q: What if more people show up than we have planned for?
A: With the exception of our steak events, we will bring enough food to serve an additional 20% more guests.

Q:  What if not as many people show up as we have planned?
A:  When determining your final headcount/order number simply choose an amount you are comfortable with. If you end up having fewer than expected, we will gladly pack up the leftovers for you.
  
Q:  Is there a certain amount of time you serve?
A:  For groups of 150 or fewer, we serve for 1 hour. The serving time for larger groups will be determined on a case by case basis.
  
Q:  Do you do anything besides hamburgers or chicken?
A:  Yes we sure do! All of our menus with pricing can be found here on our website.
 
Q:  What is your minimum order?
A:  The minimum order is $600 for Monday through Thursday and $750 for Friday through Sunday.
  
Q:  Do you have to grill on site?
A:  We do not have to grill on-site. If circumstances are as such that does not allow on-site grilling the grilling can be done off-site and brought to your event in warming cabinets and served from chaffing dishes.
  
Q:  How many people can you accommodate?
A:  We specialize in groups from 100 to 1500 people, however we can accommodate groups up to 20,000 people with sufficient notice.
  
Q:  Do you travel outside the Kansas City metro area?
A:  Yes we do. A travel charge will be assessed based on the distance.
  
Q:  Do you provide tents and tables?
A:  We provide the tables to serve the food on, but we do not provide tents and tables for eating area. 
  
Q:  Do you do fundraisers?
A: We have fundraising options available. Contact our office for more details.
  
Q:  What if the weather is bad?
A:  We grill year-round! (rain, sleet, or snow)